Mql5 Privacy Policy — How We Protect Your Information

This page explains how the mql5 platform collects, uses, stores and protects the personal information of users in Malaysia. Please read this policy to understand your rights and the choices available to you.

Data Protection User Rights Updated: 2026

SSL encryption protects all your data MYR payment information stored securely No data is sold to advertisers User rights for data access and deletion Cookies are used for platform functionality only Privacy support available at [email protected] SSL encryption protects all your data MYR payment information stored securely No data is sold to advertisers User rights for data access and deletion Cookies are used for platform functionality only Privacy support available at [email protected]

1. Information We Collect

When you register or use the mql5 platform, we collect various types of information to ensure the service runs reliably and securely for every user in Malaysia.

Account information: Full name, email address, phone number, date of birth and login credentials provided during the registration process.

Payment information: Transaction records in Malaysian Ringgit (RM), payment methods used (such as TNG eWallet or FPX), and deposit and withdrawal history. We do not store bank account numbers or card details directly.

Device and browser information: Device type, operating system, browser version, IP address and other technical data transmitted automatically when you access the platform.

Usage data: Pages visited, session duration, clicks and in-platform interactions recorded for service improvement purposes.

A Kuala Lumpur user reviewing account details and cashback bonuses on the mql5 platform

2. How We Use Your Information

Mql5 uses collected information solely for legitimate purposes related to platform operations. We do not sell or rent your personal information to any third party for marketing purposes.

The information we collect is used for the following purposes:

Processing registration, login and account identity verification
Processing deposits and withdrawals in Malaysian Ringgit (RM)
Providing customer support and responding to enquiries
Detecting and preventing fraud and suspicious activity
Improving platform performance and user experience
Complying with legal requirements and regulations applicable in Malaysia

3. Cookies and Tracking

The mql5 platform uses cookies and similar tracking technologies to keep the platform running smoothly and deliver a better user experience.

Essential cookies: Required for core functions such as maintaining your login session and saving user preferences. These cookies cannot be disabled without affecting platform functionality.

Analytics cookies: Used to understand how users interact with the platform — this data is collected in aggregate and cannot be linked to any individual.

You can set your browser to reject cookies, but this may affect your ability to use certain features on the mql5 platform. Cookies are not used to sell your information to third-party advertisers.

4. Data Storage, Security and Third-Party Sharing

All data collected by mql5 is stored on servers protected with industry-standard SSL encryption. Access to user data is restricted to staff who require it to carry out their duties only.

We implement appropriate technical and organisational security measures to protect your information from unauthorised access, alteration, disclosure or accidental destruction.

How long data is retained: Active account information is retained for as long as your account remains active. Transaction records are kept in accordance with applicable legal and compliance requirements. Following account closure, data will be deleted within a reasonable timeframe unless we are legally required to retain it for longer.

Third-party sharing: mql5 does not sell or transfer your personal information to third parties for marketing purposes. We only share data in the following limited situations:

Payment service providers that process your MYR transactions
Government authorities or law enforcement agencies when required under Malaysian law
Technical partners who support platform operations under strict confidentiality agreements

mql5 entertainment casino platform in Kuala Lumpur with guaranteed data security

5. Your Rights Regarding Personal Data

As an mql5 platform user in Malaysia, you have certain rights regarding the personal information we hold about you. We take these rights seriously and will handle your requests accordingly.

Right to Access: You have the right to know what personal information we hold about you and how it is used. Access requests can be submitted through customer support.

Right to Rectification: If the information we hold is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account settings.

Right to Erasure: You may request deletion of your personal information under certain circumstances, such as when your account is closed and there is no legal obligation to retain that data.

Right to Restriction of Processing: In certain circumstances, you may ask us to restrict how we process your information while a dispute or correction request is being resolved.

6. Policy Changes and How to Contact Us

Mql5 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any significant changes via an in-platform notice or their registered email address.

The date of the latest update will always be displayed at the top of this page. Continued use of the platform after changes are published constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.